Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to processing and delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
Estimated delivery times vary based on the shipping method selected at checkout and typically range from 1–5 business days after your order has been processed and shipped.
Shipping Rates
Shipping costs are calculated at checkout based on your shipping address, order weight, and selected shipping method. Any available free shipping promotions will be displayed during checkout.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Tracking information may take up to 24 hours to become active.
Shipping Delays
While we strive to meet all estimated delivery times, delays may occur due to weather, carrier issues, holidays, or other circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately, and we will do our best to update your order before it ships.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at contact@liveincreation.com